Terms and Conditions

These Terms and Conditions are between You and Canon Europa N.V., a company registered under the law of the Netherlands, having its registered office at Bovenkerkerweg 59, 1185 XB ("Canon")

Please note that this website is maintained and managed by the company Cycleon Netherlands B.V., a company registered under the law of the Netherlands, having its registered office at Orteliuslaan 899, 3528 BE, Utrecht ("Cycleon") in cooperation with Canon, and that Cycleon performs the operational handling for this part of the Canon Toner Cartridge Recycling Program.

Your participation in and use of the Canon Toner Cartridge Recycling Programme and the services provided by Canon are subject to these Terms and Conditions. 


This Canon's toner cartridge recycling programme is offered in the United Kingdom (UK). This service can only be offered on mainland UK, deliveries and pick-ups from islands are excluded from the programme.


Please note that only empty genuine Canon cartridges may be returned through this programme. Furthermore, only toner cartridges that are included in the acceptable cartridges list and are "non-hazardous" can be returned. Empty collection boxes will be provided to you.

Furthermore, we ask you to observe the following:

- Only Canon all-in-one cartridges which appear on the acceptable cartridges page can be returned using this programme.

- Each full collection box must weigh less than 31kg

- Return boxes must be located at ground level on the ground floor

- Boxes must be packed securely for transport (please do not overfill the boxes and make sure that the boxes are properly closed)

Should the above conditions not be met, it is possible that transporter may refuse collection of the boxes.  

Canon reserves the right to return cartridges and other products sent through this programme if they are not included in the acceptable cartridges list. Any cost incurred by Canon when returning cartridges which are not included in this programme may be passed onto you. Furthermore, Canon may prohibit from using this programme those that continue to return non-acceptable cartridges.   

Returned boxes and their contents are and remain the property of Canon from the date of receipt and will be accepted if they contain eligible products.

If these conditions are breached Canon has the right to refuse the collection of cartridges for the recycling programme, adjust the service offered and possibly claim damages.


To the fullest extent permitted by law, Canon shall not be liable for any loss, damage or injury of any nature howsoever caused, sustained by You as the result of participating in this agreement. However, nothing in these rules shall have the effect of excluding or restricting Canon's liability for personal injury or death caused by the proven negligence of Canon's employees or agents.

Canon reserves the right to change Canon's Recycling Programme for toner cartridges and these Conditions at any time and without notice.


Canon Europa N.V. is your Data Controller for the purposes of the Dutch Data Protection Act in respect of any personal data supplied by You. Any such data will be processed for Canon Europa N.V. by Cycleon solely for the purpose of administering Toner Cartridge Recycling Program.


These Terms and Conditions and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of  the Netherlands and will be subject to the jurisdiction of the courts of the Netherlands.